This Privacy and Compliance Policy explains how BuyOne (“BuyOne”, “we”, “our”, or “the Platform”) collects, uses, stores, and protects user information, and outlines the rules governing use of the BuyOne mobile application and services.
By using the BuyOne application, you agree to the practices described in this policy.
This policy applies to all users of the BuyOne platform, including buyers, vendors, dispatch partners, and other users who access BuyOne services through the mobile application or related services.
Users are required to provide accurate, current, and complete information during account registration and while using the platform. Users are responsible for keeping their account information up to date.
Providing false or misleading information may result in account restriction or suspension.
BuyOne may request identity verification information in order to verify user identity, prevent fraud, and meet legal or regulatory obligations.
Verification may include government-issued identification, facial verification, or supporting documents. Requirements may vary depending on the services used.
BuyOne requests access to certain device features only when required for app functionality.
Users can manage permissions through device settings. Some features may be limited if required permissions are not granted.
Information collected by BuyOne may be used to operate platform services, process transactions, verify identity, prevent fraud, communicate service-related updates, and comply with legal obligations.
Buyer wallets are intended for use within the BuyOne platform and are not withdrawable.
Vendor withdrawals are subject to completed identity verification, verified bank information, and transaction clearance.
Users must not engage in unlawful, abusive, or harmful activities, including fraud, impersonation, harassment, or misuse of platform systems.
In-app messaging tools are provided for order-related communication only. Misuse of messaging features may result in restrictions.
BuyOne may display pre-owned product listings for visibility purposes. Transactions involving pre-owned items may occur directly between users.
Personal information is retained only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
This policy may be updated periodically. Continued use of the application indicates acceptance of any changes.
For questions regarding this policy, users may contact BuyOne through official support channels within the application.